REMO

Harbor Optical is pleased to offer you yet another tool to increase productivity and efficiency within your office.  Known as REMO, this software allows you to enter your own jobs which will provide a faster turn-around time.  Remo also allows you to check on the status of all in-process jobs 24 hours a day, 7 days a week.  In addition to these features, you will have access to much of our available lens and frame catalogs, making it even easier to check lens availability and to access frame information.  And Remo also gives you the ability to order stock lenses, stock frames, and even optical hardware from companies like Hilco, Sadler, Grobet, and Western Optical Supply. Remo is an invaluable tool that you can utilize to increase your productivity and efficiency, and is one more way that Harbor Optical is working in partnership with you to help your practice grow and succeed.

For more information on setting your office up with this program, please speak with anyone in customer service at the lab, or speak with your Personal Product Specialist.  You can download the software below, but one of our Personal Product Specialist is required to finalize the installation.

Click here to download the REMO file!

REMO FAQ:

Q. On REMO, what does "Error in the MODE field" mean?

A. It means you have entered as seg height of 10 or less, and the system wants to know where you measured the seg height from.  There is a drop-down box next to the seg height field. Chances are you measured the seg from the bottom of the frame, so click on the drop down box and select "Frame Lower Edge".  This should fix the Mode field issue.

Q. I've looked all over, but I can't find the Image progressive, or trivex or Drivewear materials. Where are they?

A. Image, for some unknown reason, is under the short corridor field.  The trivex material is located under mid-index as either P53 phoenix or as H53 trilogy. Drivewear is located under the photochromic materials with a TPR (transition polarized) designation.

Q. What's the difference between Lenses Only and Frame To Come?

A. For us, Frame To Come means you are sending us something to trace. It may not be a frame all the time; a trace card or a pattern is often sent in place of a frame.  The key point is that if you are sending us anything to trace, the job should be marked "Frame To Come".  If we are going to use our database to make lenses, we designate that as "Lenses Only".  Only if we use our database does it get that designation.  Also, it is highly suggested that if you choose to have us use our database that you provide us with a C-Size from your patient's frame so we can provide with the best fitting lens possible.

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Lenstock

LenStock.com, is a business-to-business web site allowing Eye Care Professionals the ability to easily order stock lenses from the Global Optics warehouse.

Global Optics represents all major lens manufacturers with over 34,000 square feet of name brand optical lenses under one roof located in WI. LenStock.com gives ECP's access to this vast inventory and the ability to receive virtually every brand of lens in one shipment. This alone may save the average office hundreds of dollars in annual shipping costs.

LenStock.com allows easy reordering of lenses by simply scanning the package barcode. Don't have the bar code? No problem, just point and click on the items you wish to order. LenStock.com is the easiest and quickest way to order stock lenses!

LenStock.com has an optional built in inventory management system that can be used free of charge by our customers. It's a full-featured, perpetual inventory management program; complete with minimum and maximum reorder limits.

You will never have to manually count or approximate the value of your stock lens inventory again. Real time reporting shows Lenses On Hand, Lenses On Order and Lens Usage History. Purchasing an equivalent software package could easily cost several thousand dollars.

For more information on Lenstock, please contact us at the lab.

Visionweb

VisionWeb provides software and technology services to streamline and simplify the eyecare industry. VisionWeb technology helps eyecare practices, laboratories, manufacturers, and payers drive out inefficiency, increase customer satisfaction, and improve their bottom line.

A Common Vision
VisionWeb was founded in 2000 by Essilor of America, Inc. and Johnson & Johnson Vision Care, Inc. An independent company, VisionWeb, delivers the speed, efficiency, and connectivity of the Internet to all participants in the eyecare industry - enhancing their productivity and profitability with a single resource to serve their informational, educational, and commerce needs. Advanced Medical Optics, Inc., Jobson Medical Information LLC, Marchon Eyewear, Inc., the American Optometric Association, and Transitions Optical, Inc. have since become equity partners of VisionWeb. Over the past four years, hundreds of independent suppliers and laboratories have joined the VisionWeb network.

A View of the Future
VisionWeb has a neutral exchange on the Internet by working with eyecare professionals, suppliers, laboratories, software providers, and other industry leaders. VisionWeb continues to create new and valuable services that enable the eyecare industry to further embrace technology and automate services to increase efficiencies. VisionWeb seeks to work with all participants in the eyecare industry, and continues to develop valuable new products and programs to achieve our goal.

If you are interested in learning more about VisionWeb and how you may be able to integrate it into your practice, please contact the lab or you can reach VisionWeb directly at http://www.visionweb.com.

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Eyefinity

Empowering the Private Eyecare Practice®

Eyefinity empowers more than 20,000 private practice eyecare professionals by offering innovative solutions to improve overall practice management and the patient experience.

Through their web site, they link private practice directly to insurance carriers, optical labs, and manufacturers, and simplify and enhance their business practices. Their user-friendly applications help streamline office operations, empowering private practice to best care for the most important aspect of your business - your patients.

In addition, their secure environment is HIPAA-compliant and EHNAC approved, and allows patients, providers, labs and suppliers to exchange critical information in complete confidence.

If you have any questions or interest in the Eyefinity system, please contact the lab or visit their website directly at http://www.eyefinity.com.

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